FAQ


Do you have other styles of Power Banks?

Yes, please contact us to discuss further

Do you offer discount for bulk orders?

Yes, we can offer more competitive pricing on larger orders

Do you offer a fulfillment service?

Yes, we can arrange fulfillment, additional charges will apply

Do they come with any accessory?

Yes, all our models come with a micro USB cable

Can you deliver next day?

Yes, next day delivery is available on some of our models, please contact us for further assistance

What type of battery do you use?

We use standard power bank batteries and high quality Samsung batteries

Can Power Buddies be individually personalised?

Yes, we can arrange it so each Power Buddy has a unique name, number, bar code or any other parameter. Simply send us a spreadsheet with the information and we’ll create it.

Do you offer packaging?

Yes, we offer the standard packaging box for all our models for free.

Can you do double sided printing?

Yes, it’s available on our some of our models

What format do you need logo in?

Ideally we require artwork in vector graphics( .eps or .ai file format) or at least 300DPI

How much is delivery?

Delivery starts from £20 and increases according to the size of the order. Same day or next day deliveries will incur an additional charge

Do you offer a warranty?

Yes, we offer a 2 years warranty on all our products.

Can you deliver abroad?

Yes, we can deliver worldwide, lead times will be slightly longer.

What are the lead times?

We keep some products in stock. Please ask for delivery times.

What is the delivery time?

We are normally able to deliver your order within 10-14 working days.

Is there a minimum order?

Yes, our minimum order is 100 units.